Privacy Policy
At Bello Catering Co, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our website or book our catering services.
Information We Collect
When you contact us or request a quote, we collect:
Contact Details — Your name, email address, phone number, and postal address.
Event Information — Details about your event including date, time, location, number of guests, event type, and any special requirements or dietary needs.
Communication Preferences — Information about how you heard about us and your preferences for staying in touch.
This information helps us provide accurate quotes, deliver our catering services, and communicate with you about your event.
How We Use Your Information
We use your personal information to:
- Provide catering quotes and process bookings
- Communicate with you about your event
- Deliver our catering services on the day
- Respond to your enquiries and requests
- Improve our services based on feedback
- Keep records for our business operations
We only collect information that's necessary to provide our catering services and communicate with you effectively.
How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Your information is stored securely and only accessed by our team members who need it to provide our services.
Sharing Your Information
We respect your privacy. We do not sell, rent, or trade your personal information to third parties.
We may share your information only when:
- Required by law
- Necessary to deliver our services (for example, confirming details with your venue)
- You have given us permission to do so
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to any inaccurate information
- Request deletion of your personal information
- Opt out of any communications from us
To exercise any of these rights, simply contact us and we'll be happy to help.
Retention of Information
We keep your information for as long as necessary to provide our services and meet our legal obligations. After your event, we may retain your contact details and event information for business records and to help with any future bookings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about how we handle your personal information, please don't hesitate to get in touch:
Bello Catering Company
Email: callum589@gmail.com
Phone: 0425 443 176
Address: 2/20 Camperdown St, Coffs Harbour, NSW 2450, Australia
We're here to help and happy to answer any questions about your privacy.